Questions

Answered plainly, including the awkward ones

What if the venue has no wi-fi?

It shoots and prints anyway. Everything on the night runs on the tablet. Only guests collecting photos by code needs a connection, and anything that could not be sent goes up on its own once there is one.

Which printer does it work with?

Anything that speaks AirPrint or Mopria on the same network, which most dye-sublimation photo printers do. There is no driver to install, because the tablet already knows how to talk to them.

Do guests need an app to get their photo?

No. They point a phone camera at the code beside their photo and it opens in their browser, ready to save.

Where are the photographs stored?

On the tablet that took them. If you switch on collection by code, a copy also goes to your own Cloudflare storage under your own account, not ours. You decide how long they are kept; thirty days is a sensible default.

Does the face detection recognise anyone?

No. It detects that a face is present so a prop can be placed on it. It runs entirely on the device, identifies nobody, tells no one person from another, and stores nothing at all.

What if I want to leave?

One button writes the whole booth — layouts, frames, backgrounds, props, events and settings — to a single ordinary zip file you can open and inspect. Leaving should never be something you ask permission for.

How many people fit in a photo?

As many as fit in front of the camera. Layouts do not limit people, only how many separate photographs go on one print.

Can guests retake a photo they do not like?

Yes. Nothing is printed or sent until somebody chooses to, so a group can simply go again.

Does it work on an iPad?

It runs in the browser, so yes for shooting and printing. Face-pinned props depend on what the browser offers, and there is a check inside the app that answers that for the device in front of you in a couple of seconds.

Can I use it at more than one event at once?

Yes. Add whoever runs each booth to your account and they share one library, so a second tablet has the same layouts and frames as the first.

What happens if the tablet dies mid-event?

Photographs already taken are on that tablet, and any that were uploaded are safe. A spare tablet signed into the same account picks up the same layouts and frames and can carry on.

Can I sell prints at an event?

Nothing in the software stops you. Whether you may is between you, the venue and your local rules.

How long are the photographs kept?

The copies guests collect by scanning a code expire — thirty days is what we recommend, and it is set on your own storage, so the number is yours. The photographs on the tablet stay until you remove them, and Gallery, Download the album writes the whole event to a single file that does not expire at all. Do that on the night and the evening is yours to keep.